Citibank Credit card department,
I am a Costco Executive member. They offer a credit card thru -. I had - but Costco Switched mid year to CitiBank visa -/-/16. On -/-/16 I checked my account and it was locked, and it told me to contact Citi regarding fraudulent charges. There was a fraud charge in -, AZ at a -. I told them to close the account. Citibank refuses to pay me my cash rewards from -/Citi that I accrued, their reason is because I closed my account. THIS IS THEFT!!!! MY REWARDS WERE MOSTLY FROM - PURCHASES ( PRIOR TO -/-/16 ). CITI IS NOT ENTITLED TO MY REWARDS CASH. THEY ARE STEALING FROM EVERY PERSON THAT CLOSES THEIR ACCOUNT.
Citibank customer in California
Oct 17, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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