Wells Fargo & Company Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Florida

I overpaid WellsFargo the balance of my consurmer line of credit. After the payment has been applied it shows a balance of ( $62.00 ). I was expecting the credit amount to be sent to me. Instead, Wellsfargo kept the money and the balance is now -. They refused to send me my refund money.

Wells Fargo & Company customer in Florida
Oct 15, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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