Rodenburg LLP Debt Collection Complaint

Rodenburg LLP Debt collection department,

Credit card Taking/threatening an illegal action Attempted to/Collected exempt funds Minnesota

On -/-/16 I received a letter for the exemption I faxed a letter showing that the last time I received assistance was -/-/2016 which was within 6 months from receiving this letter I faxed it back to them on -/-/16 along with a letter that my children receive free lunches. They told me that the exemption was not valid even though it was within 6 months and that the free lunches is benefit for my children. I told them that I was applying for assistance again and then sent them an email that I received on -/-/2016 that I was approved again for assistance. They said the email did not work on -/-/16 I sent them the approval letter that I received that the first payment for assistance was on -/-/16. In the meantime my check has been garnished knowing that I have received assistance and exemption and that I will be receiving assistance in -. They are telling me the garnishment will continue until -/-/16 even thought the exemption states within 6 months and currently receiving which I am just because the first payment for the new year does not start until the end of the month. The collection


me talk to a supervisor and she told me again the exemption is not valid even thought it starts in the month and is current. She said garnishment will not stop until -. The exemption letter that is sent states currently receiving or within 6 months months. The exemption is currently receiving in the month of - As well as other collection places take the kids getting free lunch as an exemption as well and not sure why they will not as this is assistance for the family based on my income.