Round Point Mortgage Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Round Point Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

I received the house at issue in my divorce and have been paying for it exclusively since -/-/-. In -/-/-, my ex husband declared bankruptcy. Roundpoint Mortgage Servicing has refused to communicate with me about the loan - the amount due, the pay off amount and timeliness of payments. My ex-husband 's bankruptcy was discharged -/-/- and it has been closed since -/-/-, and still Roundpoint has refused to provide to me any information regarding the loan, despite numerous telephone calls and letters

Round Point Mortgage customer in California
Oct 06, 2016

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more