Wells Fargo & Company Mortgage Complaint

Reverse mortgage Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

Reverse mortgage Loan servicing, payments, escrow account Massachusetts

Wells Fargo has claimed the the - was used to pay off existing loans on the property. From what I was told, if that were the case, what did I pay in upwards of - to - for? Wells Fargo has - variations of the principle origination charges. That figure would have to factor into the HECM formula or the salesman would have to inform me that the HECM does not work for me and to find another option. As I previously stated, at the time of the HECM, I was in no danger of foreclosure. In fact, I had never even been late on a mortgage payment. Did I suddenly forget how to pay mortgages or fees associated with a mortgage on the most important asset in my life? Wells Fargo has not returned the documents I have requested, such as discharges from - and - proving payment. They have also not released the government recording, transfer charges and recorded deed and mortgage. Where did the recordings actually take place? Did they take place at all? I have solid evidence that it never took place in Massachusetts.

Wells Fargo & Company customer in Massachusetts
Oct 06, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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