Umpqua Holdings Corporation Consumer Loan Complaint

Installment loan Managing the loan or lease

Umpqua Holdings Corporation Consumer Loan department,

Installment loan Managing the loan or lease Georgia

I have - business loan agreements with Financial Pacific Leasing at $5000.00 each The loans were acquired through a broker. The terms were presented with very misleading and deceptive language. I was told the loans had no pre-payment penalty and I only had to pay 36 equal payments. I was also told that there was no pre-payment fee. I am unable to acquire the following information from this company either on the statement and the website. 1- Will not show a pay-off balance 2-Verbal payoff comes to $21000.00 ; that 's over 50 % interest, which amounts to loan-sharking / If the broker had disclosed this information to me, I would NEVER have agreed to either of these loans! 3- Neither the statement nor the website will disclose my current balance due and they will not tell me how much I have already paid. 4. One of the products had to be returned and the company REFUSED to correct the documents and change the financing.

Umpqua Holdings Corporation customer in Georgia
Oct 03, 2016

* Source: CFPB Complaint Database

Umpqua Holdings Corporation response to complaint:
Closed with non-monetary relief

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