Specialized Loan Servicing LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

I 'm a - years old man with a mortgage with loan servicing company Specialized Loan Servicing. Because of a previous illness and financial hardship I became delinquent on my mortgage. However, my financial hardship ended but I did n't have enough to reinstate the delinquency of the loan. Thus, I applied for a loan modification but did n't fill out the paperwork correctly and got denied -/-/2016. I found assistance and filled out the documents providing all sources of my income. A full loan workout package was faxed to SLS on -/-/2016 and they acknowledged that they received the documents on -/-/2016 and processed the documents on -/-/2016. A single point of contact was assigned to the account - - and he advised that the file would be sent to an underwriter for further review on -/-/2016. On -/-/2016, -/-/2016, -, -/-/2016, -/-/2016 and -/-/2016 my 3rd party representative called and was told that the file was still in active review for a loan workout. A foreclosure trustee sale was scheduled for -/-/2016 but was postponed to -/-/2016 to allow SLS underwriters time to evaluate the documents. On -/-/2016, I was advised that a " soft denial '' was initiated in the notes due to my failure to provide federal tax returns. However, SPOC - never advised that I needed to provide tax returns. On -/-/2016 I submitted tax returns. On -/-/2016, SLS said they would not allow the modification to be reviewed because they require 38 days to review documents prior to a foreclosure auction date. They said they will move forward with a foreclosure and repossession of the property

Specialized Loan Servicing LLC customer in California
Sep 30, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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