Wells Fargo & Company Bank account or service department,
Savings account Using a debit or ATM card Virginia
On the morning of - - my son - - ( a student at - ) received a call fro someone claiming they were from the FBI. The scammer used many threats to scare my son into going to - and - - to purchase - cards. In the beginning - used his Wells Fargo debit card to purchase these cards to the value $1700.00. at -. A purchase he would never normally make. Later - was told to go to - - to again purchase - cards to the value of >= $1,000,000. This time he had to use a credit card because his savings account was now empty. We have fought with - and eventually had our money returned because this was fraud. My question is, do we have any come back with the debit card purchase of $170000.00 that - was forced to make at -. This was all the money - had in his savings account. We have all of our accounts at Wells Fargo.
Wells Fargo & Company customer in Virginia
Oct 01, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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