Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
Rushmore Loan Management Services LLC Mortgage department,
Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California
We have been on an adjusted rate mortgage now at 6.5 %. My husband became - and is on SSI at 1/2 his salary when he was employed. We fell behind and attempted to have Rushmore provide a loan modification. They first offered a 6 % interest. We still did n't see how we could meet that mortgage. Hired an attorney. Then the attorney insisted they re-review our numbers. Eventually Rushmore again stated that they would not even review us for a modification. This is the second time they have tried to take our home from us. The first time, because of a settlement, we were able to catch up but we do n't have that luxury anymore. Now we have just filed for Chapter - bankruptcy to try and protect our home and see if we can finally get a real modification through bankruptcy court. Since we fell behind originally by 2-3 payments, every month we have tried to send in our monthly payment but Rushmore has refused acceptance of every payment we have tried to send in since -/-/-. Because of their refusal to accept payments, we are falling ever more behind every single month and adding more to an impossible situation. Now we have severed ties with that attorney and after losing money with them we have had to pay someone else to file the bankruptcy. If our situation does not warrant consideration for a modification I do n't know what does. We just want the chance to have our loan modified to at least current interest rates and do n't think that 's unreasonable.
Rushmore Loan Management Services LLC customer in California
Oct 03, 2016
* Source: CFPB Complaint Database
Rushmore Loan Management Services LLC response to complaint:
Closed with explanation
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