Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Checking account Account opening, closing, or management Maine

I signed up for a citibank gold checking account in - of 2015. The promotion read sign up and make - bill payments and get - thankyou points after completing this offer. I completed the - bill payments and was recently notified that my account was ineligible for the reward as it was only for targeted customers. At no point during the signup process was I made aware of this. The link was directly on citi checking account page when I signed up-it has long been deleted since.