Citibank Credit Card Complaint

Rewards

Citibank Credit card department,

Rewards California

Citibank - AAdvantage credit card I was introduce to this credit card with a promotional offer of - bonus points after spending $1000.00 for the first three months.by CitiBank Personal Banker - - ( at -, CA ) and he help me to submit the application. Letter dated - - from Citibank quoted " The promotional offer on your account allowed you to earn - bonus miles after making $3000.00 in purchases within three months of the account opening which is totally different from the promotional offered by the banker. I want CitiBank to honour their promotional offer. Even CitiBank is still offering similar promotion on website with $1000.00 spending in first 3 Months with - bonus points. Thank you. - -.

Citibank customer in California
Sep 29, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankRewards0.3%48.9%22.9%20.9%1.7%4.3%0.3%0.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageRewards0.1%19.3%4.2%4.2%0.5%17.5%53.6%0.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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