Synchrony Financial Credit Card Complaint

Other fee

Synchrony Financial Credit card department,

Other fee North Carolina

Only one payment behind and called numerous times daily. When asked to wave late fee, reply is that it is credited on the end of the balance. ( not helping me to catch up the late payment now ).

Synchrony Financial customer in North Carolina
Sep 29, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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How Synchrony Financial handles Other fee complaints

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints2/20163/20164/20165/20167/20168/20169/201610/201611/20162/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialOther fee42.1%57.9%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther fee0.1%4.3%4.6%6.7%0.3%43.5%40.2%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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