Citibank Credit Card Complaint

Citibank Credit card department,

Credit line increase/decrease New York

I 've been a Best Buy card member since -. I always pay my bills on time and even pay more than minimum monthly payment. As of -/-/- they reduced my credit limit from $2100.00 to $1300.00. When I called to inquiry about the recent change - -, new applicant specialist, informed me due my credit report the company must reduce my credit limit. I explained to her the items are currently being disputed and her response was that does not matter. Best buy can not reverse decisions made. This is poor customer service and demonstrates best buy do not value good card members. Furthermore Best buy has failed to inform me of changes to conditions and terms.