Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker California

Dear Madam or Sir, I find I had by cheated, I want compliant Bank of America mortgage department. My refinance loan number is -. I request BOA refund my prepaid appraisal fee $470.00. When I found my refinance loans amount having $870.00 different, I want cancelled my case, I told with mortgage loan officer ( - - - ) of BOA for the loan amount I want cancel my case, but after she agree the loan amount is $220000.00 at - -, 2016, so next day I went to BOA office sign IRS documents. Then - following processed the next step call appraisal schedule to my house value. When I received the BOA report found the loan amount did n't correction for change. After the house appraiser value of my house, I got the house value was $540000.00 over 50 % for my loan amount, but - called me I need replacement for my fences, I think it is unreasonable request, it is hard to accept, because the old fence has been deducted


I thought about my case, if the loan officer did n't agree my loan amount she can made the case cancel when I request, no need the house appraisers take my house value, so I no need pay the appraisal fee. Then she conduct the appraiser for my house after then picky on my house made more request of my house, after that I cancelled my case. When I complain with - - - and BOA services survey, never got any respond. I felt very uncomfortable and unfair, the BOA give to me unreasonable request. So I request BOA refund my prepaid fee $470.00. I want get government help for my case. Thank you so much. sincerely yours, House Owner : - - - Email : -- Cell : - Address : - - -, - -, CA - My refinance loan number is -