Wells Fargo & Company Bank Account Or Service Complaint

Wells Fargo & Company Bank account or service department,

Checking account Account opening, closing, or management South Dakota

-/-/-, I was the victim of an elaborate scam - wherein I was hired by a company named - - to complete work by cashing a casheir 's check at my bank Wells Faro, and redirecting this cash by sending a - to another - provider. I had no idea this was a scam, as it was a very valid looking cashiers check that would be cashed, so valid that the bank cashed - of these checks. Only to later find out that this was an invalid account, a bogus cashiers check and a fraud. However, Wells Fargo held me responsible, rather than their employees for cashing and my account was debited in those amounts $1100.00 and $2300.00 - Which, I must add had been reported as fraud to several agencies. Fast forward to -/-/- I am a struggling graduate student trying to pay for coursework, and my sister sent me a check for $1000.00 to help. I went to Wells Fargo on Saturday -/-/-, to cash the check upon which it was drawn, ( I might add my sister has


When I went in, I was approached by their personal bankers to avoid a fee to cash this check, would n't I like to open a personal checking account to avoid the fee 's I briefly explained that I do n't think i would be able to since the last problem, ans was assured that things have changed and we could try. So, I acquiesced and lo and behold I was approved to open the account, which we did and was given an instant debit card, which I used that evening. The personal banker was to be in touch on Monday, and she did never mentioning this old account. I went to use my card on -/-/- and it would n't work. So, I went into the bank first thing -/-/- and received another instant debit card, it still would n't work, upon return to the bank this time, I was informed they would n't be able to issue another debit card, and in fact would be freezing those assets for this old account as past due monies. Which, I never accepted or reaffirmed this debt in any way - in fact maintaining both I and Wells Fargo Bank had been victims of fraud. Now, Wells Faro has directed me that if I call to make a payment plan with the loss prevention team, they will THEN decide after making this payment arrangement whether to refund all, part or none of the deposited amount remaining which is $780.00 - I feel like this is a form of extortion, and furthermore - I feel that it was very deceptive. Please also note : My sister who is on limited income due to -, out of the goodness of her - was loaning these monies to assist me to complete my -, and really does not have this kind of money to pay an old bill of mine, nor to just chalk up to a loss. If there is any way in which your agency could assist me to at least get these monies back to her - it would be greatly appreciated.