Wells Fargo & Company Bank Account Or Service Complaint

Wells Fargo & Company Bank account or service department,

Savings account Problems caused by my funds being low Arizona

I was/am a Wells Fargo ( WF ) customer who was a victim of the scam/fraud that has been in the news lately. My story : I opened - checking account and - savings account with WF perhaps 10 years ago. However, about 3 years ago, a WF banker said I needed to open a second checking and second savings account. She gave no reason for this action, but opened - anyway as I watched passively. I did not try to talk her out of this action because I was honestly confused as to what was going on. In late 2015, penalty charges were made to my account in the amount of $30.00 per month for 4 consecutive months ( total $120.00 ). When I called WF to question why the charges were made, the WF rep said, " Because your accounts are not properly linked. '' I


said she would restore part of the charges and I said " no '' I wanted the full amount restored. I was livid. Finally she agreed and the entire $120.00 was restored. It was restored, she said, because my account was large enough that they did not want to lose me as a customer. In the end, I did not lose money, but only because I spotted the charges and complained loudly to WF. And because I had a large balance with WF. Nevertheless, I would like to see my complaint go into the WF file. I conclusion, I have found WF to be deceptive about their business practices and continuously high-pressuring in their sales practices. It is impossible to do business with WF and not get a " full-court press '' sales pitch from them on their various products. It 's a terrible business model. They are the enemy, not the trustworthy banker you expect. Thank you.