Bridgecrest Acceptance Corporation Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Bridgecrest Acceptance Corporation Consumer Loan department,

Vehicle loan Taking out the loan or lease Alabama

I looked up deferred payment on the wed site of Bridgecrest and call as asked for one. I was told they do not have a deferred payment plan at this time. I asked to be transferred to a supervisor and she told me I had to provide documentation before deferred payment could be provided. If a company has a deferred payment plan it should not require consumer to provide proof before even considered. Deferred payment only moves one payment to the rear and should not be hard to do when the consumer payment record shows no late payments or missed payments. I am a - veteran and to see a company not provide services to consumers is unacceptable.

Bridgecrest Acceptance Corporation customer in Alabama
Sep 21, 2016

* Source: CFPB Complaint Database

Bridgecrest Acceptance Corporation response to complaint:
Closed with explanation

Consumer disputes how Bridgecrest Acceptance Corporation handled their complaint

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