ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt resulted from identity theft

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Illinois

LOOK, I JUST GOT ANOTHER - DEBT COLLECTION NOTICE FROM ANOTHER - COMPANY REGARDING -!!!!!!! I AM SICK AND TIRED OF STILL GETTING - DEBTS REGARDING THIS - ACCOUNT!!!!!!! I HAVE EVERY - RIGHT TO BE FRUSTRATED!!!!!! AND I AM NOT GOING TO THE - POLICE AGAIN WITH THIS STUFF EITHER!!!!!!!! I AM HIGHLY -!!!!!!

ERC customer in Illinois
Sep 19, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

Consumer disputes how ERC handled their complaint

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCCont'd attempts collect debt not owed40.8%0.5%58.6%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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