MOHELA Debt Collection Complaint

Federal student loan Cont'd attempts collect debt not owed debt is not mine

MOHELA Debt collection department,

Federal student loan Cont'd attempts collect debt not owed Debt is not mine Illinois

Mohela has been calling me for almost a year now. i have blocked the number and they find new and different numbers to call from. They call multiple times a day everyday and i have explained to them a minimum of 10 times now that the person linked to my cell # is not me. I went through a lengthy process of proving this twice before so they would remove my number and it somehow keeps getting added back into their system. they continue to call -3 times daily all hours of the day, leaving me messages about a debt owed that is not mine. i have asked many times now, proven the number is mine and not the " borrower '' but they keep calling me despite attempt after attempt to stop the calls!!!

MOHELA customer in Illinois
Sep 19, 2016

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

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