Review and analysis of over 14 Federal Student Loan complaints against MOHELA
MOHELA consumers have reported over 14 official complaints related to Federal student loan. Out of the 14 consumer complaints against MOHELA, 29% were disputed by the consumer (i.e. the consumer was not happy with how MOHELA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MOHELA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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MOHELA Debt collection cont'd attempts collect debt not owed debt is not mine September 19, 2016 - Mohela has been calling me for almost a year now. i have blocked the number and they find new and different numbers to call from. They call multiple times a day everyday and i have explained to them a minimum of 10 times now that the person linked to my cell # is not me. I went through a lengthy process of proving this twice before so they would remove my number and it somehow keeps getting added back into their system. they continue to call -3 times daily all hours of the day, leaving me messages about a debt owed that is not mine. i have asked many times now, proven the number is mine and... |
MOHELA Debt collection improper contact or sharing of info contacted me after i asked not to May 12, 2015 - I have repeatedly requested MOHELA to stop calling me on my cell phone and to stop calling me at my work. I also sent them an email asking them to cease and desist this harassment. MOHELA continues to do both many times every week and their calls always start with This is MOHELA calling ... . My coworkers often answer the phone and they have complained to me about this. I am afraid management will be soon talking to me about these distracting phone calls. But I have never, not once, told anyone at work about my student loan situation. But now they all know because all they have to do is look ... |