U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure California

I recently filed a complaint about US Bank. They held the second mortgage to a home i owned, and I tried and tried to get them to modify my loan, but they never even said yes or no at the time. I ended up losing that home. US Bank sent me something in the mail. They sent me a copy of a note I signed, stating and agreeing that I wold NOT take the - dollars I could have got from their line of credit. They call this their " loan modification ''. WHAT A JOKE! ... ... .... I have been a realtor for over 20 years, i know a little more than the average person. - In reponce, I called US bank up last Friday, -/-/-. I had to talk to - people in - different departments, i kept getting tossed from one rep to another rep.. etc.


NOW I remember what happened. i was completely eligible for a loan mod. the investor was -! i had a TRUE hardship ... I became - to work! ... .. I emailed US bank most every day, the rep was okay. but- now they say I did not get a loan mod was because they didnt get the paperwork? - I faxed them ALL paperwork. Then they said they didnt get the fax and faxes. I had to - with proof of service directly to their physical office.. I still have this paperwork, and proof that I - it to them. i really miss my house. If they had only done a loan mod, like most banks were doing, maybe I could still be happy there. I am a - year old woman.. i was planning to retire there. US BANK was unethical and illegally denied me a loan modification.