Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

Several Months ago I filed for a home loan modification. The company SLS has our mortgage, they are somewhat new to us. I have taken the liberty multiple times of sending in every document they requested of us. I spoke to our representative -, just before the - - holiday. - assured me since I have submitted the same docs over and over they had everything they need to put our case under review. I have not worked since -/-/-2016. I look in our mailbox today receiving a packet stating they could not review any of the modification options because we did not send in all of the documents they requested. What I found out is, if the documents are not sent in full each time they request a certain document ( s ), our documents are not saved in their system in a file assigned to us, and they are losing sensitive data with all of our personal information disclosed. I am out of options and tired of repeating my efforts for the fifth or sixth time I need someone to intervene!!! My name is - - our home address is - - - -, CA. -. My mobile number is : - I am caring for my dad who is a victim of elder abuse and going to work right now is not an option. Our household income is limited and I need help desperately. My husband is working - jobs at time 7 days a week to sustain our home and we have a graduate -. I am overwhelmed, heartbroken, and spent. The Company is Specialize Loan Servicing - - -. - - - - CO - - # is - - - Please help