Wells Fargo & Company Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

In case # - on -/-/2016, Wells Fargo stated they would have the account canceled in 2-3 weeks. They have not canceled the account as of -/-/- and are unwilling to provide a date for when this will be resolved and have stated they will continue to send me bills demanding money for a loan they never funded, was canceled, and are aware was canceled. At this time, they 've violated the Right to Cancel time frame and their previous written understanding based on the previous complaint. They have been told I 'll only respond to things in writing as they have to refused to provide me with any information I can verify independently over the phone.


attempts to contact him. & gt ; The account was noted on - -, 2016, that the cancellation request had been received. We confirmed that the account cancellation is being processed and that can take two to three weeks. Once the account is cancelled that information will be forwarded to the county to have the lien released

Wells Fargo & Company customer in California
Sep 16, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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