Medical Disclosure verification of debt not disclosed as an attempt to collect
California Business Bureau, Inc. Debt collection department,
Medical Disclosure verification of debt Not disclosed as an attempt to collect California
The - - - billed me for $120.00 in late - and I never knew about this charge until a few months later when apparently a collections agency, California Business Bureau, was put on the case. When I finally heard from the California Business Bureau in - -, I paid off the debt immediately in full. I had called them last week regarding this affecting my credit almost 4 years later as it was never disclosed that this would affect my credit score and, as a result, there was no disclosure that I had the right to dispute this affecting my credit. When I called, I was put on hold over almost an hour, just to get a representative who was extremely accusatory and said that they had sent a bill to a particular address. This address was NOT correct, and was a version of my address with typos in it. The representative was aggressively asserting that I must have gotten their bill since they did n't receive any " return mail '' but I know that is impossible because she did n't even have the correct address on file for me. In addition, she said they made several attempts
my address right or properly make contact with me when billing me. It 's clear that the way this collections agency handles business is extremely unprofessional as illustrated by their numerous negative - and - reviews. I was told by the - to contact the - - - - - and I wanted to make sure that everyone knows this is the manner in which they conduct business - affecting your credit score for years after a mistake on their end, just to insist they were not at fault and berate you on the phone after putting you on hold for an hour.
California Business Bureau, Inc. customer in California
Sep 15, 2016
* Source: CFPB Complaint Database
California Business Bureau, Inc. response to complaint:
Closed with non-monetary relief
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