Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled
Wells Fargo & Company Student loan department,
Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Colorado
- Wells Fargo charged me late fees even though I made timely payments - Wells Fargo tried charging me for future payments - Those payments accrued late charges even though they were future payments - Wells Fargo agents tried to have me pay through partial payments instead of one payment - Company denied any negative charges to or about them after I inquired - Did not notify me when it applied payments across multiple loans - Poor management and monitoring of my account
Wells Fargo & Company customer in Colorado
Sep 14, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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