Citibank Credit Card Complaint

Citibank Credit card department,

Unsolicited issuance of credit card North Carolina

I am opted out from receiving promotional offers of credit, and my credit reports are under a freeze pursuant to North Carolina law. Despite those measures, Citibank improperly accessed my personal credit report and sent me a pre-approved offer of credit. I asked Citibank to assist me in removing their unauthorized inquiry from my credit report, but they refused to assist me. Citibank provided no assistance in resolving this matter. Citibank obtained my personal credit report without my permission. I have no account with Citibank. I do not owe Citibank any money.