Citibank Credit Card Complaint

Sale of account

Citibank Credit card department,

Sale of account California

Years ago I applied for and received an - - - branded credit card. When paperless statements were made available, I signed up. I always had at least 2 years of ELECTRONIC statements available to me. One day, - CANCELS my - - card with NO WARNING and switches to Citi Visa. I have made - requests on the Citibank site to retrieve my credit card statements from - - to - -. The website says the statements will be available in 48 hours. They are NOT. No email. No notice. It 's like my entire history of - - has been wiped away.

Citibank customer in California
Sep 13, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints1/20127/20128/201212/20122/20133/20137/20139/201310/201311/201312/20133/20144/20146/20149/20141/20157/201510/20151/20164/20165/20167/20168/20169/201610/201611/201612/20161/20173/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankSale of account66.7%23.8%7.1%2.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSale of account0.4%10.6%2.4%1.6%0.8%12.9%71.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationSource: Consumer Financial Protection Bureau

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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