Wells Fargo & Company Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Wells Fargo & Company Bank account or service department,

Other bank product/service Using a debit or ATM card North Carolina

My --year-old son received a new Wells Fargo debit card in the mail. I thought it was an update on his regular debit card. He took it into a bank branch, and was told that it was a cash in and out card only. The employee told him that he was better off just using his all-purpose debit card, and paying no attention to the cash only card. I 'm not sure about this, but it seems related to the Wells Fargo fraud.

Wells Fargo & Company customer in North Carolina
Sep 13, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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