Synchrony Financial Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Synchrony Financial Bank account or service department,

Other bank product/service Account opening, closing, or management California

I would like to lodge a complaint against Synchrony bank. They are reporting a wrong and fraudulent information to credit bureau agencies. Since, - -, I have been in contact with this bank who promised that this information will be deleted. However, when I received my credit information, they put a negative $300.00 from - account to my credit report. I notified them that my car was broken into and all of my personal and SS number was stolen back in -. I kept sending correspondence to this bank that this account was charged fraudulently and it should be removed. To to their omission, my refinancing loan is not going forward and I am paying a higher interest until this issue is resolved.

Synchrony Financial customer in California
Sep 13, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Consumer disputes how Synchrony Financial handled their complaint

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialAccount opening, closing, or management62.5%14.3%23.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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