Bank of America Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

Bank of America Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker North Carolina

On - Bank of America stated that I was not eligible for the Bank of America Capitalization Loan Modification Program due to income not meeting program eligibility. The income calculated by Bank of America was $17000.00 per month. Bank of America calculated PITA to be $65000.00 ( $5400.00 per month ). Yearly income calculated with an income of $17000.00 per month would be $210000.00 which clearly would cover the costs. Why was I refused the modification? Did Bank of America error in their calculations?

Bank of America customer in North Carolina
Sep 11, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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