Domestic (US) money transfer Money was not available when promised
PayPal Holdings, Inc. Money transfers department,
Domestic (US) money transfer Money was not available when promised North Carolina
I made a sale through Ebay, the customer paid via Paypal and I did not receive said payment for over 36 hours. I had to go ahead and ship the item due to Ebay 's policies so I could keep my high ranking. I was not notified by Paypal of any issues and had to aggressively pursue contacting them where I received less than adequate support and NO follow up. This was not an isolated incident, many accounts were affected, some had bank accounts hit a negative balance because of this. Paypal did not compensate us in any way ( a waiving of fees for the transaction, like Ebay has done in the past would be a step in the right direction ) nor have they apologized. A big company should not be allowed to hold people 's money hostage with no recourse available. Very unhappy.
PayPal Holdings, Inc. customer in North Carolina
Sep 09, 2016
* Source: CFPB Complaint Database
PayPal Holdings, Inc. response to complaint:
Closed with monetary relief
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