ERC Debt Collection Complaint

Communication tactics threatened to take legal action

ERC Debt collection department,

I do not know Communication tactics Threatened to take legal action Florida

calls about family members credit using legal threats and abusive language. this person has never lived with me at this address.

ERC customer in Florida
Sep 02, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with explanation

Company profile

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How ERC handles Communication tactics complaints

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints6/20167/20169/201610/201611/201612/20162/20175/201711/20171/20182/20183/20185/20187/20189/201812/20181/20198/201912/201900.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCCommunication tactics15.0%65.0%20.0%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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