Genesis Lending Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service California

I WAS TOLD TO TAKE OUT A PRIVATE STUDENT LOAN THROUGH GENISIS LENDING SINCE MY FEDERAL LOANS WOULD NOT COVER WHAT WAS OWED. I TOOK OUT A LOAN AND THEY MADE ME PAY IT WHILE ATTENDING -. - DID NOT FOLLOW THROUGH ON THEIR PROMISE FOR JOB PLACEMENT ASSISTANCE. - MISLEAD ME. I HAVE ALSO DISCOVERED THE CREDITS THEY TOLD ME I WAS EARNING ARE NOT VALID FROM THE CLASSES I TOOK.

Genesis Lending customer in California
Aug 31, 2016

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

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