FAIR COLLECTIONS & OUTSOURCING, INC. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

FAIR COLLECTIONS & OUTSOURCING, INC. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Virginia

Reporting wrong amount to credit bureaus and refusing to accept payment of proper amount. 1. - final account statement dated - -, 2015 shows a balance of $600.00. See attached. 2. This final statement has a charge of $85.00 for final utilities. I had already paid the final utilities. Proof of this is attached. 3. This final statement has a charge of $270.00 to " re-glaze '' a tub that was in the same condition upon move-in. It was an older apartment with an older tub that had slight discoloration and wear and tear upon move-in. This seemed normal given the age, so I did not see any need to mark this on my move-in checklist. This results in a balance of $240.00. I have tried since - 2015 to resolve this, but " - '' and " Fair Collections and Outsourcing '' will not correct the above errors and continue to report inaccurate amounts to the credit bureaus.

FAIR COLLECTIONS & OUTSOURCING, INC. customer in Virginia
Aug 29, 2016

* Source: CFPB Complaint Database

FAIR COLLECTIONS & OUTSOURCING, INC. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3FAIR COLLECTIONS & OUTSOURCING, INC.Complaint HistoryComplaints7/20131/20143/20146/20148/20149/201410/201412/20141/20153/20155/20156/20158/20159/201511/201512/20155/20166/20168/201611/201612/20161/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3FAIR COLLECTIONS & OUTSOURCING, INC.False statements or representation100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact FAIR COLLECTIONS & OUTSOURCING, INC.

http://www.fco.com/
877.324.7265 
info@fco.com
12304 Baltimore Ave. Suite #E
Beltsville MD 20705

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