Domestic (US) money transfer Money was not available when promised
MoneyGram Money transfers department,
Domestic (US) money transfer Money was not available when promised Colorado
DO NOT USE MONEYGRAM. I sent - to CA to a friend. I had the transaction go to review on a very time sensitive transfer even though I was told the transaction went through and the money was available. I had to answer 20 minutes of interrogation questions to finally get the transaction approved. This was MoneyGram. I voiced my concerns. My friend had to send the money back and again was told it went through but instead went to review. I found this out when I tried to get the money. I called 3 times, she called twice and was told that the transaction was in review and she had to return to the same Walmart for unknown reason. Worse consumer service I have ever worked with. Suspect they capture a lot of people 's money and never release it.
MoneyGram customer in Colorado
Aug 26, 2016
* Source: CFPB Complaint Database
MoneyGram response to complaint:
Closed with explanation
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