Bank of the West Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Bank of the West Bank account or service department,

Checking account Deposits and withdrawals Colorado

The bank for my small business reorders transactions in order to be able to charge overdraft fees of $ -- $36.00 each. The option for 'overdraft ' protection is only offered if we go into the branch office although every other service is offered online. The fees we have incurred in the last 45 days have been approximately - even though according the banks own accounting there were sufficient funds to cover the withdrawals.

Bank of the West customer in Colorado
Aug 23, 2016

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Bank of the WestComplaint HistoryComplaints3/20124/20125/20126/20127/20128/201210/201212/20122/20133/20134/20136/20137/20138/20139/201310/201311/201312/20133/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20154/20155/20156/20157/20152/20164/20165/20166/20168/20162/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of the WestDeposits and withdrawals71.0%20.3%2.9%1.4%4.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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