AAA Collections Debt Collection Complaint

Medical Communication tactics threatened to take legal action

AAA Collections Debt collection department,

Medical Communication tactics Threatened to take legal action South Dakota

First, the debt collector never told me this was an attempted to collect a debt. I have been hit hard with medical bills due to multiple - -, and my son being born -. Due to baby 's -, I can not work so it is just my husband 's income coming in. I was then asked how I manage to pay my bills. I disclosed my parent 's are assisting. Then she asked about the baby 's father. This is personal information and I told her that is not something I wish to discuss. She pressed the issue further asking me if he works and why he ca n't pay the bills. I once again told her that is personal. She then asked why I was n't on government assistance if I ca n't pay my bill, which is over $6000.00. I told her that I do n't plan to live off of the government if i do n't have to and I am not going on assistance just to pay this - bill. They already knew the situation and had sent out a financial assistance application just the week before. I asked for a manager who stated that


send the bills to court to get a judgement out against me. On top of everything else, they call up to - 7 times a day from different numbers. When I pick up, they hang up. They never leave a message. The intrusion into my personal relationships and my life are not welcomed and continued even after I explained they were not something I wanted to talk about. I do what I need to do to make sure my children are fed. They do n't need to know how I manage to feed my children or imply that I can not. I know others who have had similar situations with this company and it needs to stop. I understand they are doing a job, but I have worked collections myself and know that this is unacceptable behavior.

AAA Collections customer in South Dakota
Aug 23, 2016

* Source: CFPB Complaint Database

AAA Collections response to complaint:
Closed with explanation

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