U.S. Bancorp Bank account or service department,
Checking account Deposits and withdrawals California
US Bank rearranged transactions, causing multiple overdrafts. When a transaction occurred it would reduce my available balance, and show in my pending transactions. Then, a transaction that technically occurred before the pending transaction, but had not been presented until after the pending transaction, would be rearranged to be withdrawn before the pending transaction. - example : Available Balance on -/-/16 : $50.00 ~~ - Gas Purchase : $30.00 ( $1.00 Presented to bank ) ~~ - Purchase at grocery store : $25.00 ( Pending-Available balance reduced ) ~~ - Deposit of $5.00 ~~ - Gas purchase finally presented - Transaction rearranged, so that the total gas purchase is now placed before the grocery store purchase, despite it already affecting available balance. There are also other examples of US Bank rearranging transactions to access overdraft fees.
U.S. Bancorp customer in California
Aug 23, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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