UMB Bank Credit Card Complaint

Closing/Cancelling account

UMB Bank Credit card department,

Closing/Cancelling account Illinois

QuikTrip corporation changed credit card issuer from UMB Bank to - - - -. Unlike others who have changed - - wanted me to reapply for QuikTrip card. I had been with QuikTrip for over eleven years and had a great track record of paying my bill. I know that come - -, 2016 my credit card account with QuikTrip is over. When it hits my score will drop again because its an old account almost eleven years. Other cards I have change issuers and they just sent me out a new card. I guess QuikTrip just wants to throw out all those loyal customers that do n't deserve their loyalty. This is the way QuikTrip does business I guess.

UMB Bank customer in Illinois
Aug 22, 2016

* Source: CFPB Complaint Database

UMB Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3UMB BankComplaint HistoryComplaints8/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3UMB BankClosing/Cancelling account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.9%65.1%14.5%10.4%2.6%6.1%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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