Amex Credit card department,
I have multiple American Express cards which earn me membership points. Yesterday as of - - I had - points, today I have only - points. - points have been deducted from my account today without any justification or explanation. Despite removing these points, additional - points are also not available for use. Earlier also Amex had erroneously not allotted me points and later after a complaint to CFPB had released those points.
Amex customer in Washington
Aug 20, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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