SunTrust Banks, Inc. Bank Account Or Service Complaint

SunTrust Banks, Inc. Bank account or service department,

Checking account Deposits and withdrawals Florida

On -/-/16 I deposited a check drawn on a local bank for $290000.00 into my business account at SunTrust Bank. After waiting two days I paid invoices to my accountant, my insurance agency for my business liability, a payment to - -, a credit card I use for my business, my local business tax, - - - etc. In a couple of days I had received information from my accountant that their check had come back. I then received an email from my insurance agent that the check to the insurance company had been returned ( causing my requirement to obtain a money order or cashier 's check because they would not accept any other form of payment at that time ). I determined to go to the bank and resolve whatever issue as needed.


me the check to them had been returned. I asked about what effect this would have and she responded that they had reported a late payment to the credit reporting agencies. Before I could get to the bank I received a notice from SunTrust ( dated on -/-/16 and received approximately on - ) stating that they were holding the check until -/-/16 because it was out of my normal activity, and exceeding the average balance ( please see attached ). Quite often my deposits are over the - dollar value?? I went to the bank and the officer I spoke with was quite astonished this had happened. She wrote me a letter ( see attached ) to explain the bank was at fault. However, I am very angry and may move my business account. I am in the process of selling my home and purchasing another. This event will not help me. I can not believe a bank can arbitrarily hold my funds, I believe they should be held accountable, can you help me. Thanks Regards - - -