Synchrony Financial Debt Collection Complaint

Credit card Improper contact or sharing of info contacted employer after asked not to

Synchrony Financial Debt collection department,

Credit card Improper contact or sharing of info Contacted employer after asked not to Ohio

On - -, 2016 Synchrony Bank contacted my work at in regards to a Walmart credit card that I am late paying on and I have proof of the number and time of this violation as all inbound calls are saved at my work. This is a violation because I am not allowed to receive personal calls at my work. I work at a - and they know I 'm not allowed to take personal calls while working in a - on a - basis. It 's a violation of my job 's policy. They did not follow proper procedures because they knowingly contacted me at a time they knew was inconvenient for me, regardless if I told them to do so or not. They have also been calling my phone with unknown caller id 's and leaving me automated voicemails to call them back. I have saved my phone records and voicemails for proof.

Synchrony Financial customer in Ohio
Aug 18, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

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