Credit Acceptance Corporation Consumer Loan Complaint

Credit Acceptance Corporation Consumer Loan department,

Installment loan Problems when you are unable to pay South Carolina

Here are my concern, I am upset and annoy that Credit Acceptance would not understand my problem. I explain to them that I am victim of flood that hit state of South Carolina in - -. Because of the flood, it is the reason I am have trouble making payment of my auto loan. This flood damages my home and also put me out of work for few months. Now I had this auto loan since - - and always made my monthly payments on time and more than what is asked to be paid. My monthly payment is $280.00, but I always made $300.00 monthly. On Friday night I made a payment of what is owe leaving me a balance of $60.00, so when I got home later that night I find that my vehicle were missing out my backyard. After calling the police to file missing report my vehicle is gone, the officer told me to call the financial company first because they may have it. If Credit Acceptance told you that they done then call back and we file missing vehicle report. I call Credit Acceptance ask where my vehicle is, nobody could not answer my question


answer ; instead they wanted me to make arrange for the balance amount of $60.00. When I questions them about state of South Carolina law on repossess of vehicle, here is what Credit Acceptance told me " we are second chance auto loan provide and we do n't have to give rights to notice letter. '' I call the dealer to explain my situation and the dealer were very shocker because he was told if you communicate with Credit Acceptance they would never come get the vehicle. So I had to pay a fee of $250.00 to get my vehicle back, and $50.00 fee to towing company that clean out vehicle. Not to mention the cost for travel to get my vehicle from -, SC at auction. The Credit Acceptance told me that I still had fee to pay on top of my regular monthly payment. That fee came too totally of $850.00. Credit Acceptance break down into monthly fee attach with my monthly payments.