U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Other mortgage Loan servicing, payments, escrow account Texas

Our mortgage is with US Bank. A bank that has no local branches in our area. they encourage paperless billing to reduce waste and have a more protected transaction. Our payment is due on the - of the month and late after the -. Initially if you set up an online payment that was processed between the - of the month and the - they charged a $3.00 bank service fee. Now they are charging $5.00 for any online payment after the - of the month. As far as I know, these fees were not made aware to us when we received our mortgage and is it proper for them to charge a fee to pay your bill online, when it actually saves them money to have me pay online?