Amex Credit card department,
I have paperless statements from my credit card. In reviewing the statements and referencing the card member agreement. I believe the card issuer is not applying my minimum payment to the balance with the highest interest rate.
Amex customer in Michigan
Aug 10, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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