Amex Credit Card Complaint

Cash advance fee

Amex Credit card department,

Cash advance fee Michigan

I have paperless statements from my credit card. In reviewing the statements and referencing the card member agreement. I believe the card issuer is not applying my minimum payment to the balance with the highest interest rate.

Amex customer in Michigan
Aug 10, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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How Amex handles Cash advance fee complaints

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints9/20128/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexCash advance fee100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCash advance fee0.6%3.7%4.9%7.4%38.3%44.4%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
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