Stearns Ventures, LLC Mortgage Complaint

Stearns Ventures, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Illinois

My mortgage is currently being serviced by stearns lending. They presently charge you to make a payment online, and even when you are within the 15 day grace period, they are forcing a " one time draft fee '' of up to $15.00. This defeats the whole purpose of a " grace period ''. When one of their representatives called me on the - of the month to harass me into making a payment over the phone, i informed him the fees they were charging were not waranted and that I would be filing a complaint.