ERC Debt Collection Complaint

False statements or representation attempted to collect wrong amount

ERC Debt collection department,

I do not know False statements or representation Attempted to collect wrong amount California

I got the attached letter in the mail for a debt which I did not commit. I believe there are false statements on the letter. I have never had a - account.

ERC customer in California
Aug 05, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed

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How ERC handles False statements or representation complaints

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20166/20168/20169/201611/201612/20161/20172/20173/20178/20171/20188/201810/201811/201812/20188/201901234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCFalse statements or representation25.8%38.7%35.5%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation3.9%77.5%2.6%13.4%0.6%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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