PayPal Holdings, Inc. Money Transfers Complaint

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Other service issues Indiana

i paid for two jewelry items on ebay, a - and -. the bill was paid through paypal -/-/2016. the seller provided a usps tracking number but i did not get the items. i have made three trips to the post office, spoke with supervisor - -. she told me the trucks were checked daily and the post office found no spare packages. i soke with the seller, - who stated " i did everything right and have no responsibility '' i opened a case on ebay which was promptly closed due to paypal opening a case. paypal opened case and " investigated '' found tracking number from post office and said it was delivered, it was not, i did not get the package. paypal has a buyers protection " from their front door to yours '' and charges 2 % on my sales plus interest on their account. i have contacted them no less than 10 times, but with delaying tactics only to get my hopes up. the last installment was monday ... -/-/2016 they open an appeal but i got an email today stating once again the case was closed. that case number is -.