BMO Harris Bank Account Or Service Complaint

BMO Harris Bank account or service department,

Savings account Account opening, closing, or management Wisconsin

I am writing to inquire assistance, if possible, on recovering some funds that were charged to us by BMO HARRIS, - WI. I am writing per the Consumer Financial Protection Act that was created in part to protect consumers from Unfair, Deceptive or Abusive Practices. Several years ago I opened for my young son a savings account for which I was the custodian. My son turned - on - - 2015. BMO Harris did provide quarterly electronic bank statements. I admit that I did not look at them too closely, as for the past few years, there was not much activity on the account. As I went to close the account last week, to my surprise, the bank gave me the balance minus $40.00. They explained that the $40.00 charge was related to 8 monthly maintenance fees worth $5.00 each, that started when my son turned - in -/-/- ( -/-/- - -/-/- ). I explained that I never received any letter or warning about the change and they responded that it was their usual practice.


account with - - who sent me a notice about starting charging fees due to inactivity on the account. I went to - - and closed the account. The same situation occurred with my wife and - -. I am inquiring for assistance as I do n't believe that their practice is fair and conducive to a clear and transparent business relationship between the bank and the customer. This is an omission on their part that gave me no choice and that is totally one sided. This is an omission that benefits them only and leaves me with no option than bearing the cost. If I had not decided to close the account, they would have emptied the account of the funds and then they would have sent me a notification for non-payment of additional maintenance fees. There is something wrong with this practice. Therefore, on one end, they send no notice or warning before any change on the account and before charging any fees ; and on the other end, they would readily send me a notice demanding that I pay fees after having emptied the account.