U.S. Bancorp Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

U.S. Bancorp Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker California

I went to US Bank to get a home equity line and the appraisal was completely botched. I mean they used comps that were a year old and average prices for my zip code were up 13.7 % versus last year. It appears that the appraiser was completely incompetent or the lending department gave him instructions on a number to come in at.

U.S. Bancorp customer in California
Jul 30, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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How U.S. Bancorp handles Application, originator, mortgage broker complaints

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20165/20167/20169/201612/20162/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpApplication, originator, mortgage broker1.2%64.2%14.7%11.3%1.8%6.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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